In Citizens in Action, Stephanie Vance, the “Advocacy Guru,” takes the controversial position that it is possible to get heard on the Hill, that not all politicians are corrupt (OK, a few are), and that citizens can “get things done” from Washington, D.C. to their city council. Vance’s tips and advice are helpful whether you’re just getting started on an advocacy effort or have been trying to gain the attention of elected officials for years.